All products and services offered by LEXXMT LTD are subject to this Privacy Policy.
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Security of Your Personal Information
We take the security of your personal information seriously. We implement security technologies, procedures, and organizational measures to protect your personal data from unauthorized access, use, or disclosure.
- Critical personal data (e.g., credit card details) transmitted over the Internet is encrypted.
- We encourage secure communication via email using our PGP key.
- Most emails from us will be signed with our PGP key to verify authenticity.
- While we take reasonable steps to protect your data, we cannot guarantee complete security of information transmitted over the Internet.
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Collection of Personal Information
You may access most of our services without providing personal information. However, in some cases, we require specific data:
- Account Registration: To use our services, you must provide an email address.
- Service Communication: We use your email for essential communications, such as password recovery.
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Purchases & Transactions:
- If you purchase a subscription, we collect relevant information to provide technical support and manage your subscription.
- Transaction data is retained for at least three years in compliance with applicable laws.
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Third-Party Processing: We may share personal information with authorized partners (e.g., for payment processing or order delivery) strictly for service fulfillment.
To ensure accuracy, we encourage users to update their personal information as needed.
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Collection of Personal Information
You may access most of our services without providing personal information. However, in some cases, we require specific data:
- Account Registration: To use our services, you must provide an email address.
- Service Communication: We use your email for essential communications, such as password recovery.
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Purchases & Transactions:
- If you purchase a subscription, we collect relevant information to provide technical support and manage your subscription.
- Transaction data is retained for at least three years in compliance with applicable laws.
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Third-Party Processing: We may share personal information with authorized partners (e.g., for payment processing or order delivery) strictly for service fulfillment.
To ensure accuracy, we encourage users to update their personal information as needed.
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Collection of Non-Personal Information We collect non-personal data, such as website usage statistics, through log files and web counters. This helps us enhance the usability, performance, and security of our site.
We may also collect technical information from users to improve our services, such as fixing errors and adding requested features.
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Use of Cookies
While most of our website can be accessed without cookies, we use them to enhance user experience. For instance, cookies store language preferences. We do not use cookies to track browsing behavior beyond our site.
For transparency, we disclose the use of third-party cookies (e.g., analytics tools) in our Cookie Policy.
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Sharing of Personal Information with Third Parties
We do not sell or rent your personal information to third parties without your consent. However, we may share data in specific circumstances:
- Within LEXXMT LTD: Data may be transferred within our organization for processing and storage.
- Third-Party Service Providers: Information may be shared with contractors for service fulfillment (e.g., payment processing, shipping).
- Legal Compliance: We may disclose personal data when required by law (e.g., responding to subpoenas, fraud investigations, or regulatory requirements).
- Security & Protection: If necessary, we may share information to prevent fraud, ensure user safety, or enforce our policies.
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Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 13. If we become aware of such data, we will delete it immediately. Parents and guardians are encouraged to supervise children’s online activity.
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Your Data Protection Rights
Under applicable data protection laws, you have rights regarding your personal data, including:
- Right to Access: Request copies of your personal data.
- Right to Rectification: Correct inaccurate or incomplete information.
- Right to Erasure: Request deletion of personal data in certain cases.
- Right to Restrict Processing: Limit the processing of your data under specific conditions.
- Right to Object: Object to certain uses of your data.
- Right to Data Portability: Request transfer of your data to another service provider.
To exercise these rights, please contact us at support@dkeeper.app. We respond to requests within one month.
User Control & Data Access (While keeping your data in our cloud service)
You can manage your personal data by:
- Deleting data from your account.
- Modifying stored data.
- Accessing stored data at any time.
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Private Hosting & Data Security Responsibilities
For users who choose private hosting solutions (Advanced/Enterprise plans), the following applies:
- Limited LEXXMT LTD Access: If you host our application or data servers in a private cloud or internal server, we have limited or no access to your data
- User Responsibility: You are responsible for maintaining security, updates, and data privacy within your private hosting environment.
- Firewall Access: Ensure that your company’s firewall does not block access to our license verification servers.
- Software Updates: You must keep data servers and applications updated using our provided ZIP packages. Follow “How to Upgrade” instructions to ensure a safe update process.
- Data Backup: Always back up data before upgrades.
- User Support: You must communicate access details and support options to your users.
- Assistance Services: Paid upgrade/maintenance assistance is available upon request.
For private hosting pricing and further details, contact us at support@dkeeper.app.
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Links to External Sites
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We recommend reviewing their privacy policies before providing personal information.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or email.
Contact Information
For privacy-related inquiries or to exercise your rights, contact us at: support@dkeeper.app